Front Office / Night Auditor

Join Toegoe Respati as a Front Office / Night Auditor and become a key player in delivering exceptional guest experiences in the heart of Bali. This role is perfect for detail-oriented professionals who thrive in a dynamic hospitality environment. As the first point of contact for our guests, you'll be responsible for ensuring a seamless check-in process and maintaining the highest standards of guest satisfaction. Additionally, you'll play a crucial role in our night audit process, ensuring the accuracy and security of our financial records.

Toegoe Respati is a renowned hospitality company with a rich history of providing world-class service in Bali. Our commitment to excellence and guest satisfaction is unwavering. In this role, you'll work closely with our dedicated team to create memorable experiences for our guests. You'll use state-of-the-art tools like FrontDesk and Excel to manage guest data and financial records efficiently.

As a Front Office / Night Auditor at Toegoe Respati, you'll be responsible for handling guest check-ins and check-outs, managing reservations, and ensuring a smooth flow of operations. You'll also be involved in our night audit process, where you'll verify cash counts, reconcile transactions, and ensure the accuracy of our financial records. This role offers a unique opportunity to be part of a vibrant hospitality team in one of the world's most beautiful destinations.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs efficiently and accurately.
• Manage reservations and ensure a smooth flow of operations.
• Provide excellent customer service to guests and ensure their satisfaction.
• Conduct night audits to verify cash counts and reconcile transactions.
• Ensure the accuracy and security of financial records.
• Maintain a clean and organized front office area.
• Assist in training and mentoring new team members.
• Stay updated with industry trends and best practices in hospitality.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in front office or similar roles in the hospitality industry.
• Familiarity with FrontDesk or similar property management software.
• Strong attention to detail and excellent analytical skills.
• Proficient in using Excel for data management and financial reporting.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English and Bahasa Indonesia.
• Valid ID card and police clearance certificate.

🛠️ Keahlian

Lowongan Terkait